Privacy Policy

CanalsOnline Magazine takes its responsibilities under data protection legislation very seriously and respects the privacy of our visitors. This Policy aims to clearly tell you how we use your personal data, how we ensure it is kept secure and your choices.

CanalsOnline Magazine (‘CanalsOnline’ or ‘we’, ‘our’ or ‘us’) has offices at Philbeach House, Dale, Pembrokeshire SA62 3QU.

CanalsOnline Magazine are the controller of your personal data provided to us. This Privacy Policy aims to inform you of how we collect and use your personal data, and to provide you with details about your choices.

We are committed to respecting and protecting the personal data gathered via our website and applications whilst it is in our care, using it only in accordance with this Privacy Policy and our Cookie Policy. We collect your personal data because it helps us to understand your needs, improves our Services and guides the way in which we interact and communicate with you about our products and services now and in the future.

Please note that our Services may contain links to products and websites that are owned and operated by third parties. These products will have their own privacy policies which you should review if you choose to visit these products or websites. We are not responsible for the privacy practices of third parties.

Types of information we may collect about you:

We collect both personal and anonymous data when you send us information or use one of our Services. Personal data is that which can personally identify you, such as name and email address. Anonymous data is that which cannot identify you and which is typically used in aggregate to better understand our customers.

How we collect your personal data:

We collect personal data only when you interact with us. Competition entries, enquiries and the desire to interact with our online publication are the only examples.

Specific details of the information we may collect:

Information you provide – in completing forms on our website we will receive various pieces of personal data such as your name and other information such as your e-mail address and telephone number. Only relevant information will be used by us, necessary to fulfil the service requested and potentially communicate with you.

Cookie Policy:

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: HERE

Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This will, however, have a negative impact upon the usability of many websites.

We use analytic and reporting technologies to record and collect data from you. This information, such as your browser type, the URL of the previous website you visited, your ISP, operating system, cannot be easily used to personally identify you.

How we use your personal data and lawful bases for processing:

We use your personal data for the following purposes:
To provide a service to you, for example to:
Respond to your queries about our products and services.
Fulfil your requests for our products and services.
Send you service communications (for example, a welcome email, a receipt or availability notification related to your purchase(s), support correspondence or a notification regarding changes to your service).
We rely on the lawful basis of performance of a contract for the above purposes.

We rely on our legitimate business interests for the following purposes:

We will always inform, when you provide your details to us, of our intention to send you any messages. You will have a clear opportunity to opt-out at this point and in every subsequent communication.

In specific circumstances we rely on the lawful basis of consent (i.e. where you actively agree to a specific use of your personal data) and legal obligation (i.e. where we are legally obliged to hold your personal data or disclose it by law).

How do we keep your data safe and secure?

The security of your personal data is important to us. We follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it. When you give your personal data to CanalsOnline Magazine we will process that data in accordance with our responsibilities. We will keep your data safe and secure.

Data retention:

We will keep personal data only for as long as we need it to maintain our relationship with you. When we no longer need the information, we will dispose of it immediately and delete it from our storage facility. Further details can be found in our Retention Policy which is available on request.

Sharing information with others:

Primarily we use your information within CanalsOnline Magazine in order to provide you with the service or product you have selected. We will never share your details to any third party unless you have provided consent.

To improve the service that you receive (on our Services and third party websites) . These activities may involve the use of cookies or similar technologies. For more information please read our Cookie Policy.

If disclosure is required or permitted by law. We will always ensure that those requesting the information have the legal right to do so.

If another company should purchase any of our companies or assets, including our database, that company will have the right of possession of the personal data collected by us and will assume the rights and obligations formerly attributable to us.

Your rights and further information:

Under data protection law you have a number of rights. To request any of these rights outlined below please contact or write to us at Data Protection Officer, CanalsOnline Magazine, Philbeach House, Dale, Pembrokeshire SA62 3QU.


You have the right to be provided with any information we hold for you. This is known as a ‘Subject Access Request’.8i87


If you have any questions or complaints regarding this Privacy Policy please email or write to our Data Protection Officer at CanalsOnline Magazine, Philbeach House, Dale, Pembrokeshire SA62 3QU.

If contacting us does not resolve your complaint, you can contact the Information Commissioner’s Office who can be contacted if you have concerns about our practices and do not feel we are able to satisfactorily answer your concerns.

Changes to this Privacy Policy:

This Privacy Policy may change from time to time. In the case of significant changes we will endeavour to notify you, where possible, for example via an email address registered with us. Sending of this email will constitute notification and all changes will be apparent immediately unless otherwise stated.

Last updated: 1st March 2021